Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: February 9, 2026

Introduction

Welcome to Nextline ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, phone number, and profile picture. If you list a property, we may also collect property details, location data, and payment information.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, searches performed, properties viewed, time spent on pages, and device information such as IP address, browser type, and operating system.

Location Data

With your permission, we may collect precise location data to help you find properties near you and provide location-based services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our services, including property listings, search functionality, user accounts, and customer support.

Communication

We may send you service-related notifications, updates about your account, responses to your inquiries, and marketing communications (which you can opt out of at any time).

Personalization

We use your data to personalize your experience, show relevant property recommendations, and tailor content to your preferences.

Analytics and Improvement

We analyze usage patterns to understand how our platform is used, identify issues, and make improvements to our services.

Legal Compliance

We may use your information to comply with legal obligations, respond to legal requests, enforce our terms of service, and protect our rights and the rights of our users.

Information Sharing and Disclosure

Public Information

Information you choose to make public, such as property listings, agent profiles, and public reviews, will be visible to all users of our platform.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, such as payment processors, hosting providers, and analytics services.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

Data Security

Security Measures

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized access to your account.

Your Rights and Choices

Access and Correction

You have the right to access, update, and correct your personal information at any time through your account settings or by contacting us.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Deletion

You can request deletion of your account and personal information, subject to certain legal and operational requirements.

Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings.

Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

Cookies and Tracking Technologies

Types of Cookies

We use essential cookies (required for platform functionality), analytics cookies (to understand usage patterns), and marketing cookies (to deliver personalized ads).

Third-Party Cookies

We may use third-party services that set their own cookies, such as Google Analytics and advertising networks. These are subject to the respective third parties' privacy policies.

Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies, though this may impact your experience on our platform.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We may also notify you via email or through a prominent notice on our platform for significant changes. You are advised to review this Privacy Policy periodically for any changes.

Questions About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

Address

Kigali, Rwanda
East Africa